GENESIS STAR PENDANT
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Description & Details
- Materials:
Rhodium Plated on Sterling Silver inlaid with Natural Malachite and White Zirconia
- Size:
Size Chart
- Size Chart
- Measure Neck
| Neck Measurement - Centimeters (cm) | Neck Measurement - Inches (in) |
|---|---|
| 35.50 cm | 14" |
| 40.50 cm | 16" |
| 45.75 cm | 18" |
| 50.75 cm | 20" |
| 56 cm | 22" |
| 58.42 cm | 23" |
| 60.9 cm | 24" |
| 68.58 cm | 27" |
| 73.66 cm | 29" |
Tips & Tricks
- Measure your fingers at the end of the day when they’re at their largest.
- Cold weather can shrink your fingers up to half a size, so make sure they’re warm.
- Lastly, alcohol and salt can make your fingers swell, so refrain from measuring them after cocktails and appetizers.
Still Unsure?
Our Customer Happiness team can help with any other questions you have about finding your best fit. Reach out to us service@valvalvoom.com
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Shipping
Delivery Time= Processing Time + Shipping Time
All valvalvoom items are made-to-order. Add the processing time to the shipping time for an estimate as to when you will receive your order.Processing time differs from product to product. Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details and projected delivery date.
We are pleased to offer FREE Standard Shipping on all orders to the entire US.
RATES
- FREE For each piece
SHIPPING TIME：
- 7-15 working days
Note: For U.S. orders, you must sign for purchases of $300 or more regardless of any signature waiver on file with the carrier. Any order of $300 or over needs an adult signature.
* Express Shipping cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Standard Shipping method.
* Above shipping times are estimates quoted by our courier companies, so valvalvoom cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that valvalvoom will do our best to limit any inconveniences that may arise.
OUR GIFT BOX
Each creation is artfully presented in our unique valvalvoom green box, wrapped in soft suede. When you open it, it feels like experiencing the bloom of flowers. Each product comes with a complimentary flower language postcard. All items are shipped in a discreet shipping box.
Returns
RETURN POLICY
We accept regular returns and exchanges within 30 days of the order delivery date. For U.S. orders, return is free. For non-US orders, valvalvoom is not able to cover return shipping cost. Customer is responsible for return shipping fee.
Please email service@valvalvoom.com with your order number that is eligible for return/exchange for authorization. All returns and exchanges must be processed by us before sending merchandise back. Please note that we do not cover international shipping cost for return/exchange. You are responsible for your own return process and fees might incur during the process. Once we have received the returned item we will issue you a refund.
Merchandise must be returned in its original condition. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of valvalvoom jewelry. For returns received within 100 days of delivery, we’ll credit your original form of payment.
NON-REFUNDABLE ITEMS
- Final Sale items are not eligible for refund, exchange or resize.
- Items without jewelry tag or that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense.
- Items that were worn, or sent to you as Replacement/Exchange are not refundable.
EXCHANGE POLICY
We accept exchange within 30 days of the order delivery date. For U.S. orders, exchange is free. For non-US orders, valvalvoom is not able to cover return shipping cost for the product that needs to be exchanged. Customer is responsible for the return shipping fee.
REFUNDS
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please contact our Customer service at service@valvalvoom.com before shipping your items to the return address.
RETURN ADDRESS:
Recipient Name: Qin Gao
Address: 2616 Sunshade Ct，Pearland，TX 77584
Jewelry Care
-
When washing your hands, it's best to remove your jewelry to prevent soap suds from seeping into crevices and diminishing its shine. -
It's advisable not to wear your jewelry while participating in Strenuous sports activities to prevent vibrations and scratches.It's advisable not to wear your jewelry while participating in Strenuous sports activities to prevent vibrations and scratches. -
Avoid exposing your jewelry to heat sources: Extreme temperature changes can cause irreversible damage to the gemstones. -
Showering with jewelry should generally be avoided. While an occasional exposure may not result in permanent damage, it's crucial to thoroughly dry your jewelry if it does get wet. -
Lotions and perfumes contain chemicals that can tarnish jewelry. For optimal care, apply these products and allow them to dry before adorning your jewelry. This simple practice can significantly enhance the luster of your jewelry.
-
Lotions and perfumes contain chemicals that can tarnish jewelry. For optimal care, apply these products and allow them to dry before adorning your jewelry. This simple practice can significantly enhance the luster of your jewelry.
Sterling Silver：
Sterling silver items are susceptible to oxidation and tarnishing when exposed to air and sulfur-containing substances, leading to a loss of their radiant shine. I encourage you to remove your sterling silver jewelry before swimming or bathing to preserve its luster. After each wear, gently wipe away any perspiration or dust with the fine cotton cloth before placing it back in the valvalvoom jewelry box.
K Gold：
Please do not store K gold jewelry with other gemstone jewelry to avoid scratches. Please try to avoid contact with water and then dry with a soft cloth.
Natural Gemstones （Turquoise, Agate, Mother-Of-Pearl And Others）:
Changes in temperature and contact with cosmetics and cleansers will affect natural gemstones, causing them to change color and lose their luster. Please avoid contact with water, and then carefully clean with a soft dry cloth.
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